Orderly
Pilot programNever miss an order while you are busy
Customers order by chat, even when you are too busy to reply. You get a clear order summary on Telegram the moment it is placed.
The problem
When you are cooking, packing or serving, customer messages go unanswered, and unanswered messages become lost sales.
- Customers message to order while you have your hands full, and they move on to another shop if you reply late.
- The same questions about prices, opening hours and delivery come up all day.
- Orders taken over chat are easy to mix up or forget when many arrive at once.
How it works
Customers chat to order. You get a clear summary the moment it is placed.
- Step 1
Customer messages the shop
Customers chat on Telegram to start. After Meta approval, Orderly will also work on WhatsApp, where most customers in Bangladesh already are.
- Step 2
Orderly takes the order
It shows the menu and prices, takes the order, answers common questions and shares delivery status.
- Step 3
You are alerted instantly
A summary of the order lands in your Telegram group the moment it is placed.
Who it is for and how shops use it
Made for Dhaka restaurants, grocery stores, boutiques and pharmacies.
Restaurants at lunch rush
Orders keep coming in while the kitchen is busy, and the owner still sees every one.
Grocery stores
Customers send their list by chat and the shop gets a tidy order, not a long thread.
Boutiques
Answer questions about items and take orders even when the owner is with another customer.
Pharmacies
Take orders and answer simple questions like opening hours and delivery areas.
See it in action
Both screens below show sample data only, to illustrate the flow.
What you get
Fewer missed orders
Customers get a reply straight away, even when you are busy.
Instant alerts
Every order notifies your Telegram group right away.
Fewer repeated questions
Opening hours, delivery areas and similar questions are answered for you.
Delivery updates
Customers can ask where their order is and get an answer.
Easy menu updates
Starts from a simple Google Sheet your shop already knows how to edit.
Modest running costs
Built to be affordable for small local shops.
Common questions
Is Orderly available today?
It is in a pilot program with local shops. You can start with a one-week free pilot.
Does it work on WhatsApp?
Not yet. We start on Telegram, and WhatsApp will follow once Meta approves it.
Do I need technical skills?
No. We do the setup with you, hands-on.
What happens after the free week?
We agree a price with you, either a flat monthly fee or a per-order commission, whichever suits your shop.
Try Orderly free for one week
We set it up with your shop so you can see real orders before you decide anything.
Pricing
1-week free pilot; about BDT 2,000-5,000/month flat or per-order commission
What shop owners need
Your menu with prices and a Telegram group for order alerts. We do the setup with you, hands-on, so you do not need technical skills.